RecoverPay — WhatsApp Lead Recovery & Conversational CRM SaaS
Automated WhatsApp re-engagement platform reclaiming abandoned carts and stalled leads through AI-driven conversational checkout workflows.
Recaptured lost e-commerce checkouts through conversational incentives
Triggered instantly upon checkout exit without human intervention
Direct revenue lift within the first 30 days of client store integration

Project Architecture & Objectives
Key Capabilities Delivered
Built responsive SaaS dashboard with live chat feeds, recovery analytics, and campaign triggers
Engineered high-throughput webhook receiver processing thousands of store checkout events per hour
Integrated OpenAI GPT-4o with conversational sales playbooks to overcome checkout hesitations
Implemented real-time bi-directional messaging UI using Socket.IO for human takeover when required
Engineering Challenges & Solutions
Critical architectural hurdles solved to deliver performance, security, and scale.
Handling Strict WhatsApp Rate Limits and Webhook Spikes
High-volume flash sales caused massive webhook bursts that threatened WhatsApp API rate-limit throttling.
Implemented Redis BullMQ queues with adaptive rate limiting and exponential backoff retry policies.
Visual Systems & User Experience


Technologies & Infrastructure
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